I had ordered a hypertec tuner from…
I had ordered a hypertec tuner from America Trucks on 08/18/2026 Cost $654 plus change . Have not received my tuner to date 08/28/2026. Have make 3 call asking where my tuner is. Calls Monday 08/24/2026,was told sorry about the wait , the "supervisor " will expitiding the order , should receive tracking # shortly. Wednesday 08/26/2026 asked agian where is my order, and tracking# . Was told oh it shipped today , "hummm" Asked where is my tracking # , was agian told you should receive a tracking # shortly, I told customer service, I was told that Monday, told agian oh no it shipped today , you will get tracking # shortly. Well today Friday 08/28/2026 I called asking where is my tuner. Once Agian i was told it is saying my tuner is shipping today , I told customer, enough is enough, I am what looks like being LIED TO. Asked them to cancel my order , then i got the WELL IF IT SHIPPED WE CAN'T CANCEL THE ORDER. I Asked how do you NOT KNOW it didnt ship?. I Order this tuner for my truck 10 days ago , HAVE NO TUNER , AMERICAN TRUCKS HAS MY MONEY, AND ARE GIVING ME THE ROUND AND ROUND SERVICE. I AM NOT HAPPY AT ALL WITH COMPANY "AMERICAN TRUCKS " I HAVE BEEN LIED TO OVER AND OVER . AND THEY STILL HAVE MY MONEY . . BRUCE