Bad quality control and poor durability
Within the first 5 months, the rear motor hub failed. Aventon sent me a replacement 2 weeks later. I installed it and rode fine for about 2 months. Then the battery lock failed, which made the bike rideable only in manual until I received a replacement. The kickstand lock also failed, which meant I couldnt ride anywhere and keep the bike from being stolen. Upon requesting service, they sent me the wrong parts. They admitted they sent me the wrong part and "overnights" it, which took 2 weeks. That part was installed, but it did not solve the issue--the bike turns on for only a second, then it beeps and tries to lock itself randomly every hour or so. I had to manually remove the battery again. Now I'm going to take it to local shop in the hopes they have the know-how and parts on hand to fix whatevers wrong with it, and pray that aventon will cover the warranty. Ive had the bike for 8 months and have been unable to use it because of technical issues for 3 months.
