RAM scammers
What an incredible disaster. I sent my laptop in for repair due to issues the board was having with RAM. Not only did they fail to repair the issue over the month and a half the laptop was in their care, they also mysteriously managed to break one of my 32GB RAM sticks in the process, a stick which is currently worth $500. They attempted to charge me to replace the stick they broke, despite the fact that they tested it and verified that it was working earlier in the process. How convenient that during a massive RAM shortage, they managed to end up with a broken RAM module. Needless to say, I won't be giving them another cent. Utterly unprofessional, to have the gall to charge a customer for a (very expensive) part you broke while it was in your care.