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Emily

United States

1 Reviews
5 Reads
3 Useful

1 review

Lodgify

Had a demo meeting scheduled with Marcel

Had a demo meeting scheduled with Marcel Delgado. Thirty seconds into the call, it suddenly "dropped." When I went to rejoin the meeting, no one was there. I tried a half dozen times but Marcel was not to be found. Having his direct email, I sent him a message, asking him what happened. He never responded. I called customer service, only to find there is no way to speak to a human being. AI set up a second meeting time and date for me to do a demo. No link to join a meeting was sent to my email. I wasted so much time and had such a poor experience already due to Marcel and the AI Bot, I can't even imagine what it would be like after Lodgify had my business, supposing I had a question or had trouble with the software. Dodged a bullet on this one. I will be looking elsewhere for my rentals.

2026-08-31Helpful 3