I was very pleased with my interaction…
I was very pleased with my interaction with Emily at Oura customer service. I had emailed to ask if it was possible to exchange my ring for a smaller size even though I was 4 days over the 30 day exchange limit. Due to medical issues I was unable to get it returned within the time frame. I explained what had happened and she was more than happy to accommodate this request. I have heart issues and this ring has been instrumental in helping me manage my issues (as a complement not a replacement to my medical team). So I thank Emily and the team for their humanism in this corporate world of capitalism.