Awesome customer service!!
I cannot say enough about the way the Keurig customer service team handled my situation. It started with the first phone call I made and proceeded from there. Every single person I talked to was extremely polite and more than happy to help. My Kcup mini coffee maker stopped working just prior to a year. I was asked several questions and given a few trouble shooting ideas to try and after that did not work they simply asked me to send a short note with my receipt and case number and informed me a new Kcup mini would be sent to me asap. Customer service is so important to me and I wanted to reach out and say how pleased I am with the service I received.