amazing customs service even on Sunday
amazing customs service even on Sunday. I made a mistake at check out, clicked twice (instead of 2 I was charged for 4 radios). I called ASAP thinking i would get a NON human or recording to leave message on Sunday...To my surprise Jackie with Rapid Radios answered. I explained the issue and she said DON'T worry, I will correct it...She was so friendly, professional and corrected the mistake ASAP. She will inform sales/ecommerce of the wording on the site for others not to make the same mistake. I was shocked to talk to someone on a weekend and handled so fast. (empowerment) . We need more customer service employees like Jackie for many U.S. brands. Keep up the great work and thanks Jackie