From First Doubts to Falling in Love with Flower Knows Brand
I discovered Flower Knows through Instagram. At first, I was honestly a little hesitant to place an order because I have come across many fake websites and products online, so I wasn’t completely sure whether I could trust it. To be safe, I placed a small first order just to check the experience for myself. Once I received my order and saw that everything was genuine, beautifully packed, and delivered properly, I felt much more confident. After that, I placed around three more orders, and I definitely plan to order again in the future. One of the biggest reasons I love Flower Knows is the packaging. Every product feels so beautiful, detailed, and collectible. The products themselves are also really nice, and I also appreciate the offers and discounts available on the website. There were a few shades and products that I really wanted to purchase, but unfortunately they went out of stock before I could get them. I’m not sure whether those shades will be restocked, but I’m really hoping they will be available again someday. I also want to appreciate the customer support team. In one of my recent orders, I was unexpectedly charged customs duty. I contacted the support team, and they were very helpful and supportive throughout the process. As per their policy, they promised that the customs amount would be refunded, and they kept their promise. That gave me even more confidence in the brand. Overall, my experience with Flower Knows has been really lovely. From the packaging and products to the offers and customer support, there is so much I genuinely like about the brand. I only have one small suggestion: it would be wonderful if Flower Knows could also launch an official mobile app, especially for customers in India. I feel that an official app would make the shopping experience even more convenient and could also help new customers feel more confident and secure when ordering for the first time. Thank you, Flower Knows, for such a beautiful experience. I’m really happy that I decided to trust the brand, and I’m looking forward to placing many more orders in the future. 💕