Poor Customer Service and Wrong Termination
Very disappointing experience with ViewQwest. I submitted a termination request on 5 September for my broadband to end on 11 October 2026 due to the same issues that were raised by others. I was told customer service would contact me, but no one did. On 12 September, I submitted another enquiry only to follow up on the earlier request. Instead, my broadband was terminated at 12:00am on 13 September without any confirmation or warning. I did not request immediate termination. Based on this experience, I would not recommend ViewQwest to anyone