experience with SingSaver
Extremely disappointing experience with SingSaver ! I fulfilled all the requirement of the HSBC promotion and received the S$350 cash rebate. However, the promised Ipad has been delayed for months, and i still have not received it as of today. After repeated follow-ups, I was eventually the told that the reward was upgraded to an ipad 11 (128GB), with a S$100 top-up. What i find unacceptable is that I only received the collection email on 6 August 2026, while the stated collection period was 19 June-19July 2026 - already expired before I even received the collection email. How is a customer supposed to collect a reward within a collection period that had already ended ? I have repeatedly contacted SingSaver, but my enquired and feedback have remained unanswered. Delays can happen. Stock issues can happen. But sending a customer an already expired collection period is not a meaningful solution. The ipad is no longer the point. The way this matter has been handled is. I find this extremely frustrating and, frankly, quite disrespectful to customers.