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Alexey Westergaard

Sweden

1 Reviews
1 Reads
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1 review

Wanttopay

Unreliable card and a rigid refund policy

My experience with Wanttopay Easy was disappointing. I paid RUB 1,692.50 in total: RUB 693 for issuance plus a mandatory $10 deposit. I only used the card a few times, but top-ups were inconsistent, sometimes taking 10 minutes and sometimes close to an hour. More importantly, several payments I bought the card for were declined. I therefore asked to stop using the service and requested a refund of the issuance fee. Support refused and repeatedly referred to the terms stating that the fee is non-refundable. When I specifically asked what actual costs had been incurred to justify keeping the entire RUB 693 fee, they did not provide a breakdown. The $10 deposit can apparently be transferred back to the internal balance, but the issuance fee is simply kept regardless of whether the card is useful for the customer. Based on my experience, I would not use this service EVER again.

2026-09-16