After initially working well
After initially working well, the K2 Pro which cost more than $1000 AUD, kept smashing the print head into the side of the printer. After raising multiple tickets and providing as much of the details as was requested by Creality as I could, they simply closed the tickets. No resolution and no further support. I have asked for a warranty claim as the printer is only a few months old, and again at no point have they acknowledged or even followed up on any warranty. Absolutely abysmal customer support on one of their "flagship" printers. I should have bought a Bambu.