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Semeon K.

Netherlands

1 Reviews
3 Reads
0 Useful

1 review

Airalo

Serious flaw in the service design

Airalo asked for feedback so her it is. The service works just fine just like it supposed to. I had no idea how much data I use so I picked a plan based on my research of an average date consumption and then in the middle of my trip I lost service when I really needed it. I couldn’t understand what happened at first, but then I was able to connect to Wi-Fi and realize that I ran out of data on this plan, however, there was no notification of any sort. No email, no app pop up notification, nothing. Just no service when I really needed it. I paid for more data and was able to keep using it, but I think this is a really significant flaw in the service design. I should’ve received some sort of a notification informing me that I am approaching the limit so that I could make a decision whether I want to purchase more data or not.

2026-09-21Verified