I have purchased a x2d with ams and…
I have purchased a x2d with ams and printed two items and one hot end has completely failed, resulting in a large ball of plastic and now a msg that head is over temp, display is not showing any ambient temperature. I would expect to be able to print more than two prints, having spent more than €1000 on your product. Please arrange for collection and a full refund on this purchase, alternatively can you suggest a better product (at a good price) that is compatible with the AMS and hot ends I have purchased from you or do I need to return everything I have purchased and go with a different manufacturer? I have now two weeks for a returns label, this would have taken me over the returns policy time frame, fortunately the time limit has been increased to 30 days. Hardly the no questions return promoted on the online store. I might need the full 30 days, as I’ve yet to receive the returns label.