Delivery date Undependable & Poor Customer Suppor
I ordered an item online from diyprintstudio.com on Sept. 5, 2026, which was to be a wedding gift needed by Sept. 26. When ordered, I paid for expedited processing and it was indicated that it would be delivered by Sept. 18. I did not receive it by Sept. 24 and on that day, I emailed customer service and cancelled the order. Their website shows that it was completed on Sept. 25 and I received an email stating that it has been sent on Sept. 25. I've tried addressing the issue by email since then asking for a refund, and have simply gotten the runaround. And still have not received the item.