Japan tour experience
We liked the cultural background we have received from tour guide and the ease of touring without getting lost and feeling safe. Did not feel time was utilized very efficiently. Lots of disconnection between the tour guides and the UME as UME is located in China, not in Japan. Had to readjust accommodation at every hotel to fit our family need despite of assurances from the company prior purchasing the package. On the last day, we had to pay out of pocket to extend checkout based on flight time. Overall, the chosen public transportation to different sites was not efficient. On the last day, they failed to send us clear instructions on the transportation to the airport.