Paper weight after 3 short months
When I purchased this printer I thought I was buying a product that would just work. A product that would do what I wanted with minimal tinkering. Now I have a printer that is a giant paper weight after a short 3 months. I have been working with support for a little under a month now. Some of that has been finding time after work to play printer technician and waiting on parts. We started with an offset calibration sensor, then an eddy sensor, and now they're saying the right hot end needs to be replaced but I already did that and communicated that in the previous ticket reply. I suspect I am dealing with a AI support bot. I should not be having these problems after a short 3 months. The good (kind of): The printer worked well straight out of the box, albeit breifly. Customer support has been responsive, though, I am not certain if I am working with a real person. The bad: The printer started having a nozzle offset failure after 3 months. No tinkering or swapping hot ends on my end. Just random hobby printing. I do not like to tinker. I bought this product hoping that minimal tinkering would be required. Support seems to be just guessing at the issue. The eddy sensor replacement was an awful part to have to replace. Even more so when it does nothing to resolve the issue.