One of the worst experiences I have…
One of the worst experiences I have ever had with a company! Airalo charged me $10 for a data package, only for me to be told that my data was used up within one minute! How is that even possible? What made the experience even worse was the customer service. Instead of properly investigating my issue and providing a reasonable explanation, the representative kept sending responses that did not address my concerns. I felt completely ignored and dismissed. I wasted my money, my time, and was left without the internet connection I had paid for when I needed it. This is absolutely unacceptable. I paid for a service that I did not properly receive, and the way my complaint was handled made everything worse. I will never use Airalo again, and I will make sure to share my experience with everyone around me so they know what they could be dealing with. Extremely disappointing service, terrible customer support, and a complete waste of money. I strongly do not recommend Airalo!