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Marcela Lopes

Brazil

1 Reviews
3 Reads
0 Useful

1 review

Lovense

Order Cancellation and Refund Not Processed – No Response from Customer Support I placed an order but had to requesta…

I placed an order but had to request a cancellation because I accidentally ordered the wrong item. I submitted the cancellation request, but I still haven’t received a refund, and no one is responding to my messages! I was charged, and I feel like I’ve been treated unfairly. This is my first experience with your company, and it has been extremely disappointing. I’ve already sent several emails and still haven’t received any response. All I want is for my order to be canceled and my money refunded so I can place a new order. Please resolve this issue as soon as possible!

2026-10-22