Forget it, it's better to call a cab when you arrive at your destination.
Vueling delayed twice and three hours' later cancelled the fly, I sent several messages to the WhatsApp number explaning everything but never received a reply from them. On the next day I called customer service explaining the situation, and they told me there was nothing they could do. However, one thing is certain, here was no one at the airport because I had notified them via WhatsApp that the flight was cancelled, and when I arrived the next morning, no one answered me, forcing me to pay for another transfer to the hotel. [Booking nº 2481123] Edited after seeing your reply: It’s incredible that MyTransfers still doesn't see the obvious. I booked a service and, 3 hours beforehand, informed by the official channels "WhatsApp..." that the flight had been cancelled, something that happens frequently in aviation world... Now, what difference does it make if the driver had already been assingned 24 hours earlier? I would have arrived if the airline hadn't cancelled the flight... This just goes to show that, for you, it’s all about the money, and what happens to the customer doesn't matter... That’s why I’m sharing my opinion: @everyone, avoid this company. If you have a problem, they don't care about you, they only care about the contract to justify!