Price is excessive for value
I've been using Quicken since the early 90s. My needs are fairly simple - banking, mortgage, mutual funds, and an occasional simple report. I still use the Windows desktop version. Mortgage (and other loan) accounts have never worked for me. They simply don't calculate the way the actual mortgage does. Occasionally in the past, I have had problems downloading from financial institutions. This is a CORE CRITICAL NEED for me. It has taken FAR, FAR too long (weeks and months) to get these issues resolved. I have had red flags to the left of my mutual fund account names for years. When I highlight them they say: "You have task to perform for this account." and "You have x transaction to review." It takes me to the account and then I can find nothing to review. I've learned to just ignore these red flags. Quicken forced us to switch to an annual lease a few years ago. The annual amount is far too expensive for my simple needs. I've looked at other personal finance software/apps but have yet to find one that will do what I want. If/when I ever do find a satisfactory alternative, you can bet that this 30+ year customer will be leaving Quicken.