BE CAREFUL
If you plan to help your elderly parents one with dementia and the other not technically inclined with a home loan be very careful Navy Federal will think you are scamming your parents while helping them with the technology side of Navy Federal while you stand there with your parents at the branch and adult protective custody will be called on you by Navy Federal for an investigation and accounts locked causing a delay with the new home closure. Now because of the Harker Heights location the family is having to come together and get some money together so they dont loose there new home to be close to family so we can help take care of our elderly parents. You see the heartfelt generic response from Navy Federal on each review. Way to take care of Veterans and service members.