We ordered 2 pairs of glasses the end…
We ordered 2 pairs of glasses the end of june. They sat in production. For a long time (eventually found out there was a production Problem). They said they would refund our “rush charge” and still ship them expedited for free. The non production issue pair finally ships and it gets delivered half way across the country. That pair had to get remade and I got them yesterday after 5+ weeks. The second pair said it was being shipped two weeks ago, buy the tracking showed it didn’t leave for a week. That shipment is now lost. So that pair now has to be remade and reshipped. The headache of navigating their phone system where they clearly do t want to talk to you and getting them to re produce glasses has been a major pain. Definitely do not recommend.