Was supposed to be Paco Rabanne and it…
Was supposed to be Paco Rabanne and it was Dolce & Gabbanna, and they did not email me back when I emailed to advise. Never again. EDIT I just emailed to the below email 7/28 1:23pm Eastern Time, thank you I await their reply. EDIT #2 I followed up with a phone call, was overseas call and he told me to send an email, which I have done. Will edit review if resolved, so you have the opportunity. EDIT #3 Their resolution is for me to return it for a refund, without an offer to send the correct item, so their rating remains one star. A five star would have been just immediately sending me the correct item, then I would have updated my rating and remained a customer. I now online order with something inexpensive to ensure they are good before spending more money. FINAL EDIT I would have taken any Paco Rabanne, and many alternates, I’m sure you have something else I would have liked, I no longer trust I will get a timely refund once I return the incorrect one, so I will gift the incorrect one, and leave the review one star. This could have been so easy to resolve. EDIT AGAIN in email they offered to send another one, but I had to suggest it first. You would think they would want to keep the revenue rather than just refund. I suggested an alternate Paco Rabanne which was less than I paid. If I get it I will change my star to a 5. Since they did not pack the item on the packing slip they should let me keep the other one as a consolation, but that offer was not made, if I get the lower cost Paco I will update my stars, if I get it and can keep the incorrect one (which I will gift) I’ll re-word this into a more positive light. More to come! They had the chance to make me an ongoing customer and are just not quite there.
