I'm truly upset
I'm truly upset. In today's economy the whole refund thing is wild. I booked THE WRONG ROOM, cancelled it, and immediately booked the right room. Do you think when I call to explain they would even give me a portion of my $215 back? Nope. (Also it stated when I was checking out cancellation up until 8/14 was free) Wild. I made another reservation. I feel like it would be entirely different if I was trying to take my business else where. I wasn't , I made a mistake. Lesson learned. Do not book through reservation desk! EDITED TO ADD: fixed to 3 stars as well my husband called and spoke to an awesome lady that is giving us the room price back just not the service fee, fine by me!