Always gives me half of the minutes than advertised
My wife and I use the "pay as you go" plan. Before purchasing any credits we checked the rates. But it happened to both my wife and I that we only got half of the minutes as advertised. For example, calls to Greece was advertised as "$5 for 50 minutes". But I got 24 minutes only. calls to China was advertised as "$5 for 333 minutes". But my wife got 172 minutes only. Reaching out to support is a hit and miss. For example, my wife was able to get the promised 333 minutes after reaching out to support. I was told by the support that he's seeing 24 minutes as correct. I showed him the screenshot. He said he'd create a ticket for me. But no response since after. I had no choice but to request a refund. Maybe it is just me. But the "Pay as you go" plan is always half promised. Edit: 7/8/2026 I did contact Rebtel support (multiple times). All they said was - "will forward this to the backend team to research". Then no response at all. I would recommend other calling card companies like Boss Revolution. Boss Revolution honor their advertised rates and have a support phone number for you to call. Edit 7/8/2026 (again): It is funny that Rebel's respond here keeps telling me to contact support. What good it is if support just keeps stalling with no resolution? Please don't tell me to contact support AGAIN! Tell your support team to give me the minute you advertised! Edit 7/8/2026 (3rd time): Now I see. Nobody from Rebtel actual reads the review here. It is a robot who posts the same script whenever detects a low-star review or update. The script just tells you to contact support. They don't really care the complaint is about the non-responsive support.