If app works good value
The app is very easy and inuitive. But... We bought 3 passes through the app, first all was ok, but on the 1st day of usage, the pass was not activated. At the end of the day the app updated and suddenly our passes were no longer visible. Re-installing the app did not solve the problem as somehow the mail address I loaded the app with was not registered as contact mail. Customer Service first only works with AI and does nit solve the problem. Contact with human only via mail - no phone access in emergency cases. Reply on my mail only after 40 hours, which was when the trip was finished. Luckily I saved pictures of the passes on my phone which allowed us to still proceed with sightseeing, but we were unable to make necessary bookings for popular attractions which limited the accessability of the communicated attractions. Fazit: if technology works it is good value - customer service could definitely be improved.