Careless company
I have been waiting two days to talk to staff about the fact that they have sent me now 2 shipments of Wegovy that arrived to warm to use because the pharmacy uses the wrong method to send refrigerated meds to customers. If we did that at the hospital where I used to work, the board of pharmacy would’ve been on our doorstep right after the first complaint citing us. I have been paying member for two months and I have yet to receive my injectable meds. I have yet to talk to staff member about how they’re going to rectify this situation. This company simply doesn’t care about customers how they became a $2.1 billion business I’ll never know but I suspect that a lot of people are taking Wegovy that is useless because it arrives too warm and they don’t know because the company doesn’t tell you you shouldn’t take it unless the cold pack is still somewhat frozen and the medication is cold