group stay
We were there for a girls' softball tournament. When we checked in, we were told that the gym and pool were closed. After we called a week prior and were assured everything was open. It was clear that the hotel was under renovation. Which happens. The only place we could congregate was in the small lobby/lounge area. The elevator kept going down and then the air conditioner broke as well From day one, the group was given looks from the staff and comments made by the staff. We said where are we supposed to be. If we had known they had no amenities, then we would have found another hotel. After the second day, they opened the pool, and the girls were in the pool for about 20 mins, and the floor of the pool started to crack and collapse, causing one of our girls to cut her foot open. The rooms had ants, and after the 3rd day they said we were not welcome in the lobby, but we could have a conference room. The hotel only had 7 chairs to accommodate 13 girls and families. This was the worst experience I have ever had staying at a Marriott. The staff were rude and not accomindating . I would not recomend this hotel