Third party site charges steep fees to facilitate free services
Just paid iVisa NZ$137 for two digital arrival cards that would have been - pretty sure - free if I'd filled out the form on the Malaysian government's website. We fly tomorrow so I picked the "slowest" and cheapest option that promised 24 hour turnaround; cards were delivered within 9 minutes. If I'd been even dumber and selected the 15-minute rush service, they would have charged NZ$199. I realized my error about 30 seconds after I submitted the application (and before it was processed), but of course there's no clear way to cancel. When I went back to try to figure out how I went wrong, I spotted the "sponsored" tag on their top Google result for the search "Malaysia visa requirements for NZ citizens". To be fair, their service provides an absolutely frictionless experience, so at least the invest some of the $$ they fleece off customers to keep the site running smoothly.