No way to contact TopCashback
FOLLOWUP: TopCashback supplied an email address for cases not covered by support ticketing. Although TopCashback's general policy is to cancel the bonus associated with a canceled purchase, they agreed to make an exception in this case because: - The cancellation was by the seller and without any stated justification - I re-purchased successfully the same day. ORIGINAL: TopCashback offered a $2.50 bonus for a purchase of at least $20. I made such a purchase, and initially TopCashback accordingly listed my $2.50 bonus as pending. But then the seller irrationally canceled my order, and I had to resubmit the order a few hours later. The $20 sale went through this second time. The problem is that when the seller canceled my first order, TopCashback entirely deleted my $2.50 bonus. My second, successful order did not get the bonus even though it should have. But here are the underlying problems: 1) TopCashback offers no way to submit this issue as a missing claim or trouble ticket. Their customer service system has no choice of 'Other'. 2) TopCashback offers no other way to contact them at all. There's no phone number or email address as far as I can see. This is a crucial, nearly fatal, flaw (which is unfortunately becoming more common): The company literally NEVER wants to hear from its own customers!