Leave while you can — staying will only earn you more of the same contempt.
On June 18, I purchased a Mobile eSIM through your platform and referred three people who registered using my invite code. On the 24th, I was locked out of my account. I sent three emails during that period and received no response whatsoever. I then reached out via Facebook on the 28th. On July 3, I finally received an email requesting a handheld photo ID, which I promptly provided. Today, July 9, I received notice that my account has been closed. I have been a customer on this platform for nearly four years, and I deeply regret it. This is not how a legitimate platform treats its users. I reserve the right to file a complaint with the CFPB regarding this matter. A final word of advice: 1.Do not recommend this platform to anyone — it's a disservice to them and to yourself. 2.Do not provide any personal information to their support team. They request photo ID and selfies via plain email with no secure upload link whatsoever. There's no telling where that information ends up — possibly the dark web. You'll be strung along like a fool. 3.Close your account today. Don't wait.