🇺🇲 " YOUR CALL IS VERY IMPORTANT TO US…
🇺🇲 " YOUR CALL IS VERY IMPORTANT TO US " 🇺🇲 I am already an EcoFlow Delta 3 Plus owner and also own one of your 400W solar panels. I genuinely like your products, which is exactly why I was planning to place another order and expand my EcoFlow system. Unfortunately, after waiting more than 3 hours and 30 minutes on the phone without ever speaking to a single customer service representative, I am beyond disappointed. How can a company that sells products worth hundreds or even thousands of dollars provide such an appalling level of customer service? This is completely unacceptable. Making loyal customers waste hours on hold without any assistance is disrespectful and inexcusable. I was ready to invest even more money in EcoFlow products. After this experience, I am seriously reconsidering that decision. If this is how existing customers are treated before making another purchase, I can only imagine what happens when they actually need support after the sale. No matter how good your products are, terrible customer service destroys customer confidence. Spending more than three and a half hours on hold without reaching a single human being is simply disgraceful. EcoFlow needs to take this issue seriously. Customer loyalty is earned through both great products and reliable support. Based on my experience today, your customer service has completely failed.