Person was very nice and solved my issue
Person was very nice and solved my issue
Cammy
美国
2★ Reviews
5👁 Reads
0👍 Useful
2 reviews
I ordered the Everest bomber jacket and…
I ordered the Everest bomber jacket and I was send a totally different jacket. I message customer service on the website and I didn’t get a response until after a week. I was told to return by mail or go to store to return or an exchange.Now I have to travel to the store to try and get an exchange because my daughter really wants the jacket. This is a big inconvenience for me. I don’t think I’ll ever order any from your website ever again. I understand people make mistakes but this was a big mistake, and customer service took way too long to respond to my message.