Gentleman was very helpful in filing…
Gentleman was very helpful in filing dispute of a fraudulent claim on my card. He was thorough and courteous. He went thru a series of questions as well. I appreciate his help in this important matter.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.Gentleman was very helpful in filing dispute of a fraudulent claim on my card. He was thorough and courteous. He went thru a series of questions as well. I appreciate his help in this important matter.
Really happy with my experience with Verve. The representative was very kind, understanding, and helpful. They listened to my situation and were able to resolve the issue right away. I really appreciate the great customer service and how easy they made everything. Thank you!
I needed help with my bill payment and the customer service was excellent. The representative was clear, patient, and made the process quick and easy. Everything went through smoothly with no issues. Highly recommend them — great support that made paying my bill stress-free.
Representative helpful
Excellent customer service. Had no issues so far.
HE WAS VERY HELPFUL, NEEDED TO ASK ALOT OF QUESTIONS AND HE ANSWERED THEM FINE!
They help me replace my damaged card quick and efficiently.
Great great
Stop Adding Extra Fees Two Where We Never Stop Paying For Nonsense!!! I Will Never Deal With Yall Again!
Verve card is wonderful. Easy to use and friendly app.
Very efficient service and very polite customer service employees
The gentleman who helped me was very pleasant and helpful.
Thank you for providing excellent service. I really appreciate it.
That's what I was talking about when you all helped me with my payment
202 reviews matching