For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

OneMain Financial

231 reviews

4.5231 reviews
Write a review

About OneMain Financial

Data updated
Website
onemainfinancial.com
Category
Money & Insurance
Location
United States · Evansville, IN
Status
Unclaimed
Last 12 months
231 reviews
Replies to negative
93% (25/27)
Do you own OneMain Financial? Claim this profile for free and start replying to reviews.

Is OneMain Financial legit?

OneMain Financial (onemainfinancial.com) has a 4.5 out of 5 rating on OK.one, based on 231 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.

What people say

A
Albert · 3 reviews · Verified · Experienced 2026-08-04 ·

The girl from customer service was very…

The girl from customer service was very helpful and knowledgeable, she tried always to get the best option for me. Thanks

L
LINA · 9 reviews · Verified · Experienced 2026-08-04 ·

Awesome customer Service very helpful

Awesome customer Service very helpful Easy to work with

Q
Quanita Robinson · 1 review · Verified · Experienced 2026-08-04 ·

The service was great and Ms Sherry…

The service was great and Ms Sherry Massino was very nice and explained everything to me

s
shunda stell · 1 review · Experienced 2026-08-05 ·

My experience with OneMain has been…

My experience with OneMain has been extremely disappointing and has left me feeling that their practices are predatory and misleading. I do not know the current status of my account because their representative has not been truthful during collection efforts, and the information I have been given has been inconsistent and unreliable. As a result, I no longer have confidence in anything I am being told regarding my account. I expect honesty, transparency, and integrity from a financial institution, but the lack of all three has made it impossible to trust OneMain or the information their representatives provide.

Reply from OneMain Financial2026-08-06

Our customer service team is available Monday–Friday, 8am–8pm ET at 800-525-0451. We're ready to assist you.

N
N. N. · 1 review · Verified · Experienced 2026-08-04 ·

Knowledgeable staff

Knowledgeable staff. Friendly and efficient!

K
Kerry Lynn Rateliff · 3 reviews · Verified · Experienced 2026-08-04 ·

The staff in the Fort Walton Bch.

The staff in the Fort Walton Bch., Fla OneMain Financial is friendly and very helpful. I really appreciated the fast and helpful way Tina helped me out of a bad situation. Will always be grateful for the way that she got everything together so quickly for me. Date of experience 8/1/26

N
Nina Bhimani · 1 review · Experienced 2026-08-05 ·

This company is a scammer

This company is a scammer! They keep charging me more fees after paying a total of 11,000 dollars and after paying all the money they kept telling I owned more money, so I paid 335X2 but they keep charging me and reported me one late payment. The manager is a real incompetent who does not help at all. I pay them whatever fee and she keep saying I owned them more money! They are thieves, do nor used this company.

Reply from OneMain Financial2026-08-06

Hi Nina. So long as all payments are made in full and on time; this will completely pay off your loan in the agreed terms. Please feel free to reach out to your loan specialist to review your account. Thanks. –Scott | OneMain Social

M
Matt Bowers · 2 reviews · Verified · Experienced 2026-07-27 ·

It was a great experience and they…

It was a great experience and they answered all of my questions, I enjoy doing business with them. Very professional

M
Mary Polanco · 1 review · Verified · Experienced 2026-08-04 ·

Very helpful and friendly.

S
S. Carter · 1 review · Verified · Experienced 2026-08-04 ·

The process was smooth and the staff…

The process was smooth and the staff was pleasant.

S
Sherry Parrish · 2 reviews · Verified · Experienced 2026-08-04 ·

Staff was great and very helpful

P
Patricia Mccubbins · 1 review · Verified · Experienced 2026-08-04 ·

Carlo is aways nice and helpful

E
Edward Gayz · 1 review · Verified · Experienced 2026-08-04 ·

Friendly service

First if all, when I walked in the door, I was greeted with a friendly hello and an offer of assistance. The staff was very friendly and was willing to listen to me and ask questions about my needs. They explained my options and were willing to work with me to help me achieve my goal. Also, they took the time to make sure that all my questions were answered before I left.

L
Latrice · 2 reviews · Verified · Experienced 2026-08-04 ·

Staff and customer service was great.

R
Roxanne Saunders · 5 reviews · Verified · Experienced 2026-08-04 ·

Such GREAT people to work with!

Ms. Lin provided excellent customer service which made the loan process so easy and understandable. I would definitely use One Main again!

M
Maria Sanchez · 3 reviews · Verified · Experienced 2026-07-31 ·

The service was good

The service was good. As there was a new employee doing my transactions. He took his time making sure everything was answered accordingly. The process it took was not long and he was very polite and sweet.

J
Jack Holland · 1 review · Verified · Experienced 2026-07-21 ·

Thanks for the help,Fast and easy to…

Thanks for the help,Fast and easy to talk to, like we were friends helping friends!

P
Phillip Conrad · 1 review · Verified · Experienced 2026-08-04 ·

They treated me good

N
Nereida Ariano · 1 review · Verified · Experienced 2026-08-04 ·

GEETTING HELP WHEN NEEDED IN A PINCH

GEETTING HELP WHEN NEEDED IN A PINCH, ESPECIALLY WITH NOT THE BEST CREDIT SCORE. ALSO, A CHANCE TO BUILD YOUR CREDIT AGAIN, EVEN WITH A HIGH INTEREST RATE. I DO WISH WAS LOWER.

R
Regina · 1 review · Experienced 2026-08-04 ·

THANK YOU!

I want to sincerely Thank Sherayn O'Brien at the Gaithersburg location, her level of customer service was beyond exceptional. Sherayn was very knowledgeable and helpful about the loan process, she made process very easy for me.