OneMain Financial (onemainfinancial.com) has a 4.5 out of 5 rating on OK.one, based on 231 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Ashley was great. Helped me get the money I needed and fast!
Thanks for the fantastic feedback, Johnathan! We're thrilled to hear that Ashley was able to assist you effectively. Your experience matters to us, and we appreciate you sharing it. –Scott | OneMain Social
The process was made very easy to navigate.
Thank you, Valente! We're thrilled to hear that you found the process easy to navigate. Your feedback motivates us to keep improving. –Scott | OneMain Social
Was told I was approved twice. Then made arrangements to sign paperwork. To be denied. Quit deceiving customers with promises of approval. Thanks for hurting my credit. Plus was informed to put full coverage on the vehicle for approval. Did as instructed and still was denied after told we were approved. you don’t tell customers they are guaranteed approval and then tell them for two days. They are approved ready to sign the document and then on the third day when you’re ready to go in then you get a call and say oh we’re sorry we can’t help you and you have to wait now for six months. I am looking into seeking legal action. Credit card companies used to do the same thing that you are doing one main. And they lost a class action lawsuit because of the same practices you guys are doing to consumers. Under no circumstances by law, can you guarantee approval for a loan and back out once you guarantee approval on a loan, you cannot legally back out of that loan. You want me just violated federal law. And I do have a class action attorney waiting to file a lawsuit.
We understand that working to improve your financial situation can be challenging, and we try our best to accommodate. Thank you for considering OneMain. –Scott | OneMain Social
Thank you so much for your kind words and support.
We truly appreciate your positive feedback, Olivia! It's wonderful to hear that you had a great experience with us. Thank you for being a valued part of our community! –Scott | OneMain Social
Kynnidi was wonderful, knowledgeable, and very professional
Thank you for your feedback, Gerald! We're thrilled to hear about your positive experience with Kynnidi. Our team is dedicated to providing knowledgeable support to our clients. We appreciate your review and look forward to assisting you again in the future! –Scott | OneMain Social
Friendly and quick response and appreciated the loan.
Thank you, Cynthia! We're thrilled to hear that you had a positive experience and appreciated the loan process. Your feedback means a lot to us! –Scott | OneMain Social
Everything went smoothly and it was all very easy.
Thanks for your feedback, William! We're thrilled to hear everything went smoothly and that you found the process easy. Your satisfaction is our priority. –Scott | OneMain Social
711 Credit Score with pre approval from One main, then after they put another inquiry on my Credit they come back and say that my income (115,000)is not a enough... Then WhyTF did you pre-approve me for and waste my time...
We understand that working to improve your financial situation can be challenging, and we try our best to accommodate. Thank you for considering OneMain, and if you'd like to learn more about your application, please call 800-525-0451. –Scott | OneMain Social
This is the second time I took out a loan with One Main. The staff is knowledgeable, I received my funds quickly and I was able to make arrangements to pay off my loan at a timely matter. My loan officer Anastasia was friendly, polite and answered all my questions.Of course the interest rates could always be lower but other that that , I definitely would recommend One Main to my friends and family!
Thank you, Suzanne! We’re thrilled to hear about your positive experience and that Anastasia was able to assist you effectively. We appreciate your recommendation and look forward to helping you and your loved ones in the future. Your feedback means a lot to us! –Scott | OneMain Social
I had an outstanding experience working with Quana Smith. She was professional, knowledgeable, honest, and never once made me feel pressured to make a quick decision. Instead, she took the time to explain my options and gave me sound advice that helped me choose the loan that was right for my situation. What impressed me most was her transparency. There were no hidden fees, and everything she explained from the beginning remained exactly the same at closing—no surprises or last-minute changes. She was always available to answer my questions and made the entire process smooth and stress-free. Working with her was truly a breath of fresh air. I highly recommend her to anyone looking for a trustworthy, knowledgeable, and genuinely caring loan officer.
Thank you, Christine! We’re thrilled to hear about your positive experience with Quana. Transparency and support are our priorities, and it’s great to know she made the process enjoyable for you. Your recommendation means a lot to us! –Scott | OneMain Social
Fernando was awesome. Great customer service and the process went smoothly.
Thank you, Betty! We're thrilled to hear that Fernando made your experience smooth and enjoyable. Your positive feedback means a lot to us. –Scott | OneMain Social
231 reviews matching