Great service
Great customer service
About Verve Mastercard®
Data updated- Website
- vervecardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/12)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Verve Mastercard® legit?
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.What people say
Verve
My review on customer service was outstanding,gentle patient.
Good customer services
I am actually quite happy with the…
I am actually quite happy with the outcome of my customer service call. I had been out of work for six months, and was hoping to get put on a payment plan that would allow me to get my card paid off. This did happen, and the customer service rep I spoke to was very helpful!
My situation
After listening to my situation, The Company rep understood my problem and worked with me.
Very helpful and Professional …
The person assisting me was very helpful. She solved two problems for me. I appreciate her time and professionalism. Thank you very much!
The main reason I gave a great review…
The main reason I gave a great review is because the representative I spoke to was very knowledgeable and helpful and I received the best response and feedback from her and I think she was very attentive to my needs. She provided me the type of customer service I appreciate and look forward to experiencing.
I had this credit card for a while
I had this credit card for a while. I have more than one checking account. I paid the card off. Suddenly they froze the card because I paid with a "different" bank, in spite of the fact the payment cleared without issue. They then insisted that I either 1) make a conference call to my bank to verify I own the account- My bank would only provide that information if I provided my pin, answered security questions and furnished all my personal information or 2) Sent them a copy of my entire bank statement. Neither of those options are acceptable to me, nor have they ever been requested by any other company. I am cancelling the card rather than allow them access to my accounts. DO NOT RECOMMEND!
Good customer service
Staff and the service are great 👍
Great experience and help me with what…
Great experience and help me with what I needed
Don't get this Credit card
Don't get this Credit card, They have ridiculous annual fees ( 150.00 ) and now a ( 10.00 a month ) maintenance fee. Just closed my account today. ✌️
Misery was very helpful and honest…
Misery was very helpful and honest about how long it takes a payment to process!
Very professional and capable…
Very professional and capable assistance, associate was very polite and understinding, able to help with my issue and provide with info to solve other issues too. Glad to be with Verve.Thanks.
customer service agent was polite &…
customer service agent was polite & great, answered all of my questions accurately, thank you
Your add on fees are too high
Your add on fees are too high. I have never missed a payment and yet my balance goes HIGHER each month.
Fantastic customer service !!
Good customer service
Excellent customer service !
HORRIBLE CUSTOMER SERVICE
I've had this card for a while without issue. Th interest rate is very high, but I was building credit. i had it paid off but I was going out of state. I called and notified them I would be out of state. While out of state. I attempted to use the card and it was declined. They had no customer service Sat night or Sunday. When I finally reached them Monday they demanded I make a conference call with my bank. My bank would only give information if I gave personal information a 3rd party did not need to know so I refused and asked for a supervisor. I was put on hold for 24 minutes and then disconnected, HORRIBLE CUSTOMER SERVICE
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