Great customer service
Good customer service
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.Good customer service
Very polite and professional. Very informative
Prompt service, friendly and accommodating…. Nice job !
The representative was efficient precise and professional 👍🏿
The call was professional and completed in 1 call . Customer service call .
Great customer service experience. Quick and detailed and helpful.
My Rep. Timmy was profesdional. Courteous. Very. Kind.
The person associate was very very understanding very nice she was very very nice and she took care of me and I can't be more happy she deserves a raise okay thank you
Quick, efficient and friendly customer service.
I can't pay through app because of the differculty signing up. So I have to pay to pay by phone.
I appreciated the help and the patience. Their customer service lady gave me thank you so much.
Experience was fast conversation gave me the information I wanted responsive fast is what I’m talking about
Christine from Customer Service was professional, personable, friendly and caring. She helped me change my password for future logins and make a payment over the phone. She is a great asset to your company.
202 reviews matching