Great Customer Service
Had a late fee charged after the system didn't take the auto pay they revered it immediately when I called. No hold time to speak to a real person.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.Had a late fee charged after the system didn't take the auto pay they revered it immediately when I called. No hold time to speak to a real person.
I had to call five times and took somebody finally told me when your new customer and your card is activated. It still takes 48 hours for you to be able to put your pin number.
My request was honored without difficulty. Normal security questions asked, but I wouldn't have it any other way.
The person I talked to was knowledgeable and proved fast and courteous service
There customer reps are very polite and this card has helped me out lot. I would recommend this card!
Great job keep up the good work very professional peoples. Very easy to talk to thank you.
It’s ridiculous that you charge me $5.95 to pay my bill immediately. This is why I have not paid it off. I would pay more and I am going to get a personal loan this week to pay back debt that I incurred when I surprisingly had to file for disability. I was never told when I had to leave my job that it would take three years to get the govt to make a decision if I was disabled, especially irritating that each Doctor they sent me to was undignified that they wasted his and her time and took them away from other patients in need of treatment. Something that nearly a dozen doctors were in agreement on the diagnosis, that I was no longer able to work. Throughout the three years, I didn’t receive a nickel in pay to help me sustain myself and to pay my bills and live on my own. I was even declined help with food. Then when all said and done and they so graciously granted me the disabled title. I had lost all my credit that I had worked so hard to recover after my cheating wife who did nothing while I worked 70plus hours a week to basically kill myself and ruin my hips knees and heart working that schedule. You so generously grant an approval of a credit card that actually charges me $5.95 to make a payment with my debit card online, to go with your inflated interest rate. Don’t worry though. I have a plan in place to borrow enough money and payoff past due debt that banks so graciously thanked me for keep Them updated about my disability status. When I get the loan. I am going to payoff each card I have now , especially the Premier cards that have graciously acknowledged my attempt to pay off cards when I can and have raised my limit a couple times, NO CHARGE TO PAY MY BILL IMMEDIATELY EITHER TO AN OVERSEAS SWITCHBOARD. I will pay the minimum due each month on your wonderful card each month. I HAVE JUST ONE THING TO SAY TO YOU AND THE GALL YOU SHOW TO ASK ME TO COMMENT ABOUT YOUR CARD. I PLAN ON KEEPING THE TWO CARDS I MENTIONED EVEN IF MY CREDIT SCORE SOARS TO AN 850 FICO SCORE. YOURS I WILL GIVE YOU THE MINIMUM AND MAYBE YOU THINK, *GO AHEAD AND PAY US THE INTEREST* BUT I WILL LEAVE IT AS A REMINDER OF THE HARD TIMES AND THE SNAKES THAT WILL BITE YOU ANY CHANCE THEY GET. THANK YOU FOR YOUR WONDERFUL CUSTOMER SERVICE AND COMMITMENT TO MAKING LIFE TO THOSE HURTING, JUST A LITTLE MORE DIFFICULT. CONGRATULATIONS ON YOUR BANK WITH A HEART OF STONE AND INSTEAD OF EXTENDING A HAND OF HELP. YOUR BANK EXTENDS ITS MIDDLE FINGER. WELL BACK AT YOU . PEOPLE OUT THERE TRYING TO MAKE AN EFFORT TO RECAPTURE YOUR VALUABLE CREDIT RATING. I ONLY TOOK THE CARD BECAUSE I NEEDED THE EXTRA $175 -$200 THEY ACTUALLY GAVE ME AFTER I PAID THEIR MEMBERSHIP FEE AND ANNUAL FEE AND MONTHLY FEE. BUT I NEEDED THE EXTRA MONEY TO MAKE IT BACK THEN. NOW ? NO I WILL KEEP PLAYING THE GAME YOU MAKE EXTRA MILLIONS ON PEOPLE STRUGGLING AND I PLAN ON RUNNING FOR PUBLIC OFFICE IN ANOTHER TWO YEARS AND HOPEFULLY IT IS NOT A DREAM AND DOES COME TRUE, BUT I WILL OUTLAW YOUR BUSINESS PRACTICES IN THIS COUNTRY OR AT LEAST MAKE DAMN SURE YOUR CARD IS NOT ALLOWED TO DO BUSINESS IN VERMONT. HAVE A WONDERFUL EVENING AND I TRULY HOPE YOU ARE NEVER IN THE POSITION I HAVE SUFFERED THROUGH IN A BIASED COURT SYSTEM THAT IS SO BAD MY ATTORNEY SEES MY EX-WIFES ATTORNEY MARY JUST SKINNER AND THE JUDGE AND TELLS ME IM SCREWED TO THE WALL AND I TOLD HIM , GREAT, WELL WITH YOUR ATTITUDE, I DONT NEED YOUR HELP, YOU ARE FIRED AND I REPRESENTED MYSELF. GOOD EVENING
AM happy everything was so easy
The customer service gentleman was polite, PATIENT and knowledgeable. He took the time to answer ALL my questions, fix multiple issues and did so quickly and politely.
The person was nice. Some representatives are nasty and talk down to you
The courtesy of the agents helping me make payments and answering questions I may have
Amazing service by the agent! Was able to get activated very quickly
I called ti have my Credit Card unlocked and Customer Service help greatly...
She was 100 percent professional..I made her laugh but she stayed focused.....good job.....
You’ll be better off without this card because you can’t use it if you want to purchase something online
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