Card activation
Customer service rep was very nice and answered all my questions!
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.Customer service rep was very nice and answered all my questions!
Very kind of very patient and understandable. I recommend anybody to get a bowl with us. Thank you.
What made my experience great was the friendly tone my Support Person had.
Excellent Experience. Thank you!
Deceitful practices and hard to navigate their app to try help build your credit you pay your bill two days early they went seven days after due date to post the account so they can can charge interest and other fees definitely not recommended
Great very helpful. Very patient.
Very helpful representative! Thank you so much!
Everything was easy....representative was knowledgeable and friendly
The team is very nice understanding and they get to the root of the problem very fast to protection on the cards are unbelievable, which makes me feel very secure about the security on my card. The service is great. I am very pleased.
They don't give as many cash back offers compared to so many offer credit cards that give 3-4 times more than the FIT Card...just not the card for Cash Back Rewards
This card is a joke,and there late by way over a year,you can't get a human to tell them to STOP SENDING ME THIS GARBAGE,I have American express, and 0 fees on all my credit cards, my credit is great now,but they keep sending this junk,I won't pay yearly monthly fees ,36% interest, what a joke.
The Representative that I had this morning, she was very caring concerning and very professional. She had all the answers to my questions. She also did further investigation and concerns with the question that I had to make sure that I was comfortable and satisfied with the Services today and she was extremely helpful.
169 reviews matching