They been helpful
They been helpful. When trying to make a payment.help me with the job.and patient and kind.thanks again.jeannette.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.They been helpful. When trying to make a payment.help me with the job.and patient and kind.thanks again.jeannette.
The professionalism and courteous service.
Very helpful and informative
Called to ask about changing my due date and waiving the late fee. The representative was able to handle to both with ease. Thank you!
Card was canceled with out any notice after making payments .
Good Exelet
The csr was very nice and did a great job. Thank you for your help! She was very positive and polite.
Was excellent customer service
It was Great customer service very clear talk and understanding
She was so professional and didn't become impatient when I was clearly frustrated before the call even started. She was able to figure out what I was doing wrong to log in and fixed it immediately, all while having a great attitude. Get as many of her as you can!!!
Great customer service. Associate walked me through all of the steps I needed to log into my online account.
Very helpful with my needs, courteous and professional
Called in for the first time to make my payment and they could not waive the $5.75 fee very disappointing
Great representative she was very friendly
I know I have bad credit so I get these offers but this has to be the most atrocious one ever. I didn't always have bad credit I was a citizen two houses all the credit you could want and then I hung up left. Fit wants to give me a credit card with not being secured for a limit of $400 yet it's gonna cost me $275 a year to have the privilege of having a credit card with a 35.9% APR. Fit is the biggest joke ever.
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