COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.Want let me use it at Walmart or Kroger‘s or H-E-B or Restaurant. The only place I’ve been able to use this card is At target and vending machines that was one time only and it wouldn’t let me do it anymore. I am very displeased with this card.
A live person
CUSTOMER SERVICE SUCKS! OVERCHARGE YOU! YOU FILE A DISPUTE, WITH PROOF!!!!! THEY STILL SCREW U OVER....WTF????
Fantastic service very well taken care of thank you
Knowledgeable customer service and quick resolution of my call.
The person I talked to answered all my questions and took care of the matter l called about thank you
Good service your people that talk with me is very nice understanding courteous and when I will can recommend people to you you are one of the best that I've seen out here yet keep up the good work have a blessed and wonderful day
I was very disappointed that my card was cancelled! I was paying my bill on time. I wasn't given a written message as to why. According to the Fair Debt collection act, I am due a written reason why my card was cancelled . I will await your response before I move further
I had to make a payment on the phone and the representative was amazing very professional I really like that thank you
Ronald was excellent with his customer service
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