Customer service rep was very polite…
Customer service rep was very polite and called me by name.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.Customer service rep was very polite and called me by name.
A kind person, and good customer service.
Just a pathetic company I'm paying this card off and burning it this company is a piece of 💩 never in my life have I dealt with a company that says your money is on hold for a week and doesn't apply it to your card when you make a payment well I've reported them to the better Business bureau I've contacted my attorney I'm not dealing with this kind of idiot company
Please do not change anything male or a female ever time I call is awesome
Was having trouble with my bill today and customer service did a exceptional job and gave me her time which was very pleasant, thank you so much
They have great customer service and customer care and they are a very good company to do business with.
Please start offering pay by debit card through the website or when using a touch tone phone with NO FEE of $5.95. Thank you!
Service rep was very nice and call getting take long and answered all my questions
Automated system is terrible. Many reps are rude and unreasonable
Solve my problems in 2 minutes and made me smile turn my frown into a smile thank you guys
The agent was very helpful and very pleasant !! Thank you they work so hard for the customers!! Thank you so much!!
Good job with the help
Extreme helpful
169 reviews matching