She was very helpful and knowledgeable…
She was very helpful and knowledgeable and helped me make a payment by phone
About FIT Mastercard®
Data updated- Website
- fitcardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 169 reviews
- Replies to negative
- 0% (0/22)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is FIT Mastercard® legit?
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.What people say
The person on the call made my day! and…
The person on the call made my day and made things really simple ! I really hope this person stays at this company and gets paid well!! Amazing experience! Thank you and keep being you!!
The patient your customer service lady…
The patient your customer service lady had with me. I do appreciate it thank you.
Rep was very polite and explained…
Rep was very polite and explained everything with ease
She was very helpful her name is MARICHU
She was very helpful, and I actually understood her when she spoke. I understand that you have different nationalities working at your call centers, because they will work for dirt cheap. I have lost it with several of your employees just on the basis that they talked way too fast, and I couldn't understand what they were saying. But today was a good interaction with Marichu. She was patient and she took her time to speak, that I understood every word coming from her mouth. So let me get one (1) thing straight. This is done for her......GOOD JOB MARICHU!!!!
Good customer service
Worst card ever
Friendly & Helpful Customer Service but their App REALLY needs an Update(and allow Debit card payments in the App)
I called in to see if I could pay my FIT Credit Card over the phone with my Debit Card seeing you can't through the App. You also can't pay by Debit through their phones Automated System but you can by speaking to a Live Agent. However, if you want to pay by Debit through a Live Agent, you'll need to pay a $5.95 fee to do so. So I was connected to an agent really quickly which was great. He was friendly & engaging. He never rushed me or gave me a feeling like he wasn't listening or didn't care. I asked him if there was any way of paying by Debit Card because I prefer to have payment taken out of my bank immediately. He explained that you can pay by Debit through a Live Agent and then told me about the fee. So I told him that will be fine and the rest of the process was quick and easy. I like that they are current enough that I was able to add my FIT Card to my Google and Samsung Wallets and my Samsung Watch. They really do need to update their app so we can pay by using a Debit card(without a fee) like all my other Credit Cards allow.
Was helped by a very nice customer…
Was helped by a very nice customer service person. He understood my having an internet problem and helped me with my payments.
This is the worst credit card I ever…
This is the worst credit card I ever had They make up terms as they go The annual fee goes up every year also if I pay by account they lose the payment and my money gets held up they don’t honor conditions stated in the contract and they charge a monthly fee And it doesn’t do a lot to build your credit I suggest no one get the card!!!!!!!
Professional help
The phone representative was professional, kind and helpful.
Wonderful
Wonderful, quick customer service.
Satisfied
Satisfied Nice
Alerts and notifications of payment due…
Alerts and notifications of payment due dates approaching
Great customer service
Representative was very knowledgeable…
Representative was very knowledgeable and helpful
Easy to get in touch with a real person.
Very awesome Customer Service
I was able to reach a live operator…
I was able to reach a live operator sooner than most companies to have my needs met
Always there when I need you
It’s nice. The money goes right back on your card when you pay it as long as you pay it before 5 PM.
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