Excellent services and very friendly
Excellent services and very friendly. Thank you.
About FIT Mastercard®
Data updated- Website
- fitcardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 169 reviews
- Replies to negative
- 0% (0/22)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is FIT Mastercard® legit?
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.What people say
Very professional and polite.
I had an I had any bad experience with…
I had an I had any bad experience with paying my bill last month which I didn't know you have to pay before 5:00 p.m. they were trying to charge me a late fee upon talking to the people the father they they removed the late fee enjoyed the regular payment rest assured me that I know now that on that date the billing day I have to pay by 5:00 p.m. that day . and I thought I had up to 8-9pm maybe 10:00 that day .. but FIT removed the late payment and I appreciate it... Thank you so much.
The level of patience and care that the…
The level of patience and care that the representative gave me.
Great customer service
Customer service representatives are…
Customer service representatives are always warm and friendly and really care about helping with any situation! It is a pleasure working with everyone at FIT!
I have absolutely no problems.Making…
I have absolutely no problems.Making payments over the phone. It’s a simple process. I would say less than 5 minutes tops. I use the pay by phone. Almost every Monday like clockwork.For over 2 years now. I don’t have any problems. Customer service has always been a big help. I can’t complain.
Amazing customer service.
At first I was a little upset because my payment was processed but it didn't go through and my card wasn't activated. I called and talked to a gentleman. I feel so bad I don't remember his name but he was so very helpful, nice, and he spoke clearly and I could understand him. He was fast, he was efficient, and got my card activated and going. I was very appreciative of him. He did an outstanding job. I just wish I could remember his name. So I could call him out specifically for being such an amazing person.
I was very happy to be able to speak…
I was very happy to be able to speak with someone. The agent I spoke with was very helpful and listened very well. She did explained to me some of the possible options I could possibly have, and I felt she listened. I was able to come up with a solution on how I could work on getting my account to a positive status. I am grateful she seemed to take the time to explain. I believe I can start at a point to getting my account to a positive point. I was satisfied just having someone listen to my concerns.
Reply from FIT Mastercard®2026-03-31
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
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