About FIT Mastercard®
Data updated- Website
- fitcardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 169 reviews
- Replies to negative
- 0% (0/22)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The FIT Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is FIT Mastercard® legit?
FIT Mastercard® (fitcardinfo.com) has a 4.4 out of 5 rating on OK.one, based on 169 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the customer service staff is exceptionally helpful, patient, and polite when handling questions. Consumers find the overall service to be fast and reliable, noting that representatives explain things clearly and solve problems. People also appreciate the smooth user experience and efficient assistance when managing their payments over the phone. Some reviewers were not happy with payment processing delays, unexpected annual fees, and difficult account management experiences. A few individuals also mentioned ongoing difficulties reaching a live person by phone and encountering frustratingly long wait times.
Auto-generated from all reviews of this business. For reference only.What people say
I am never able to reach a live person…
I am never able to reach a live person no matter what number I call. My balance is not correct this card is the worst will pay off soon and cancel card
Credit dispute
The representative
Question answered without adding…
Question answered without adding anything extra, straight to the point of my question
This is taking FOREVER
I was "approved" for this card on 2 June. It is now 24 June and I still have not received my card. Calling their support line is a royal pain. You have to enter your card number (which I don't have, because it hasn't arrived yet) into the automaton to get anywhere, and if you press 0 to try and get a representative, all you get is more requests to enter your card number. After ten minutes of futzing with it I was finally connected a person to a call center somewhere in India who was pretty obviously reading from a script and had no direct connection to the card issuing company. I ended up getting escalated to another call center script reader who apparently emailed the company to do something about my card. The second time around, same thing again with the automaton, and the call center script reader had nothing for me but "the card is in the mail". Very disappointed with my experience.
Very friendly and helpful.
The customer representative was very…
The customer representative was very attentive and followed through with the transaction with complete understanding. Thank you so much.
Very nice and polite
They care about you
As soon as I was in touch with customer service they made me feel like a life long customer
Great customer service knowledgeable…
Great customer service knowledgeable about My needs what I needed at the time Fast got into town real quick thank him for helping me great guy
Try to make an address change .every…
Try to make an address change .every credit company you can do on phone.your company makes it hard for older people that are not good with computers!!
Thank you
Thank you, service great
The professionalism and accuracy of…
The professionalism and accuracy of opening my account.
Representative was right on top of my…
Representative was right on top of my question, explained throughly. I was pleased.
It was a great service
It was a great service. I pay my credit card full. I think they’re gonna report it that way and thank you very much.
She was very helpful
It was professional n friendly plus…
It was professional n friendly plus very helpful
I fell a bit behind
I fell a bit behind because I've been battling pneumonia and strep can't shake it. So I called to see what I could do until I am able to return to work. My customer service guy was so great gave all the information I needed and what to do.
customer service
Rep was condescending, not helpful or friendly
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