The agent who assisted me was very…
The agent who assisted me was very pleasant and was able to resolve my concern efficiently
About Verve Mastercard®
Data updated- Website
- vervecardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/12)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Verve Mastercard® legit?
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.What people say
The young lady held me set up my…
The young lady held me set up my account for automatic payment I try to to set up my Verve account it under continalel not verve I’m paying late fees that not fair so I’m going to pay the card off 3125892680 please call me at that number please it just not fair
Unfreeze card
Quick and easy
Ease of use 111
Whenever I call in for anything
Whenever I call in for anything, it's always a great experience, and today was nothing different. Customer service is always a pleasure
This gentleman was totally…
This gentleman was totally understanding. I appreciate he was concerned about the issue
my concerns about my payment due date…
my concerns about my payment due date was handled professional, courteous, patient by the CSR /no call on hold in giving me information I needed to know. Thank you!
The customer service rep was very…
The customer service rep was very helpful and answered all my questions very professionally Thank her for her curtesy
The representative was very patient…
The representative was very patient informative and was able to resolve the reason for me calling in
Telephone human assistant was very…
Telephone human assistant was very sharp, on point, and knowledgable.
The agent was great
The agent was great. Very proffesional
Ida was friendly and nonjudgemental…
Ida was friendly and nonjudgemental with my challenge and assured me everything was going to be ok
No stress
Excellent service
Great customer service
Customer Service Showed Up
Edited... After my original concerns, customer service showed up. I give credit where credit is due and Verve corrected my complaint. Thank you for that. I am still frustrated about the original interaction with the payment system and will adjust my use accordingly.
The rep was knowledgeable and stay on…
The rep was knowledgeable and stay on the phone with until I was fully login.
Great service
Represent was able and care in assisting
Rep was fantastic!!
Very nice representative and was quick
Very nice and professional customer…
Very nice and professional customer rep. Handled my problem promptly. I received my new Sim card today. Thank you so much.
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