The representative provided me the…
The representative provided me the payment cut off times & removed the late fee that was charged to my account
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.The representative provided me the payment cut off times & removed the late fee that was charged to my account
Representative was very professional kind and understanding along with being knowledgeable
I asked 3 specific questions...very quickly she found the answers and gave them to me. I thought it was going to be a long drawn out call. But she was very friendly and knowledgeable. Made it a very pleasant experience.
She was very helpful. She give me all information that I needed.all the way around she help me more than she knows.
I love the hours that verve is open for immediate payment options.
Good service! The agent was very professional and nicer
when l paid off my card in full, with a $700 total credit limit, l expected to have some available credit almost immediately. lnstead l was told my payment would not be processed for at leaat a week, and possibly longer. l am unhappy about this since l had no ldea!
The customer service agent was so helpful,she took care of my concerns.
The customer service representative handled my concerns very quickly and efficiently
I was very well satisfied with everything.
The company can remove the 5.95 fee to pay the credit card immediately via debit I think it is ridiculous fee
Called because I hadn’t received my CC, I thought it was lost in the mail. Customer service was impeccable and he was so kind. Exactly what I needed, thank you!
I like the fact that i was approved fast. A d i got the choice Great to pay per pay period
Easy communication and helpful Service
Very knowledgeable, easy to deal with.
I was not pleased with the response I received when inquiring about having my available funds updated with proof that it's cleared my bank. I have no problem with my other credit card providers doing this... This is disappointing, especially when I'm traveling and need these funds available. You all need to rethink this policy.
They did every thing right in resolving my problems.
They listen to you
I spoke to a customer service yesterday to advise that I never received the initial card....but when I called the 844 number...they activated the card...so I called Customer service to find out if they would freeze the account until I checked further. The Rep was so nice...advised that they could freeze the card until I contact them again.
202 reviews matching