nothing works
nothing works. website, app, card is constantly declined when i try to use it. i would give this company a ZERO if it would let me. i've called a dozen times to try and correct these issues, nothing works
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Verve Mastercard® (vervecardinfo.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, professional, and always ready to help resolve issues quickly. People also deeply appreciate the prompt response times, noting that representatives answer all questions thoroughly, making every interaction pleasant and productive. However, some customers also noted clear frustrations regarding unexpected fees and ongoing difficulties with the online payment system. A few reviewers expressed annoyance about extra charges required for phone payments as well as monthly maintenance fees. Others specifically mentioned significant challenges when attempting to reach support during weekends to handle urgent account issues.
Auto-generated from all reviews of this business. For reference only.nothing works. website, app, card is constantly declined when i try to use it. i would give this company a ZERO if it would let me. i've called a dozen times to try and correct these issues, nothing works
Friendly, helpful. Needs to slow down down speaking bc broken English hard to understand. But overall great
Made It Easy To Resolve my Issue, Friendly & Informed Staff , Thank U, G. i. Joe From Balto Md, Happy 4th Of July :
Great Customer Service.Jenalyn was able to Help me answer all my question.
Very good customer service
My experience was 5 He was very helpful and spoke very knowledgeable and did every thing to help me
Great! Thanks
The agent spoke English well and answer my question in the English language where I could understand
I received the most phenomenally fantastic customer service yesterday! My issue was resolved immediately with the most helpful, knowledgeable, professional and polite customer service support staff member. Thank you for the phenomenally fantastic customer service! You should teach a training course! Thank you!
Very accommodating and helpful and give concern to my questions and tried to give me a very satisfying result.
The agent i spoke to was easy to talk to and took very good care of what i needed.
202 reviews matching